Legal notice
Return Policy
Customers' Right to Return:
Customers have the right to return an order within 14 days of receiving the order. This right applies only if the product and its original packaging can be returned in the same condition as when received. Return labels are not provided, and customers must return the order at their own expense. HÄRMAN COFFEE STUDIO reserves the right to impose additional charges if the return does not meet these criteria. Customers exercising their right to return an order should contact HÄRMAN COFFEE STUDIO to obtain the address for sending the goods. HÄRMAN COFFEE STUDIO has a warehouse in Istanbul, Turkey.
Defective or Damaged Items:
If an item is defective or damaged on arrival, customers should contact HÄRMAN COFFEE STUDIO within 14 days for information about compensation. HÄRMAN COFFEE STUDIO reserves the right to refuse any returns made after this timeframe.
14-Day Return Policy:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Return:
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Initiating a Return:
To start a return, you can contact us at [coffee@harmanstudios.co].
Return Address:
Please note that returns should be sent to the following address:
Cihangir Mah. Soğancı Sok. No:8/A, BEYOĞLU / İSTANBUL
Return Process:
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Contact for Return Questions:
You can always contact us for any return questions at [coffee@harmanstudios.co].
Distance Sales Agreement
1. PARTIES
1.1. Seller Information:
- Company Name: HÄRMAN COFFEE
- Address: Cihangir Mah. Soğancı Sok. No:8/A, 34433, Istanbul, Turkey
- Phone Number: +905313924895
- Email: [orders@harmanstudios.co](mailto:orders@harmanstudios.co)
- VAT Number: 4571445744
1.2. Buyer Information:
The BUYER is an individual or legal entity who purchases products from the website www.harmancoffee.com, based on the terms of this agreement. The address and contact information used by the BUYER during the purchase process will be considered.
2. SUBJECT
The subject of this agreement is the sale and delivery of the product ordered by the BUYER from the website www.harmancoffee.com, based on the electronic examination of price, specifications, etc., in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on Distance Contracts ("Regulation").
3. PRODUCT, PAYMENT, AND DELIVERY TERMS
1.1. Seller Information:
- Company Name: HÄRMAN COFFEE
- Address: Cihangir Mah. Soğancı Sok. No:8/A, 34433, Istanbul, Turkey
- Phone Number: +905313924895
- Email: [orders@harmanstudios.co](mailto:orders@harmanstudios.co)
- VAT Number: 4571445744
1.2. Buyer Information:
The BUYER is an individual or legal entity who purchases products from the website www.harmancoffee.com, based on the terms of this agreement. The address and contact information used by the BUYER during the purchase process will be considered.
2. SUBJECT
The subject of this agreement is the sale and delivery of the product ordered by the BUYER from the website www.harmancoffee.com, based on the electronic examination of price, specifications, etc., in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on Distance Contracts ("Regulation").
3. PRODUCT, PAYMENT, AND DELIVERY TERMS
3.1. Product Details:
- Product Name: [Product Name]
- Model: [Product Model]
- Quantity: [Quantity]
- Sales Price: …………..,,,,,,,,TL (Total including VAT)
3.2. Payment Method:
Payment is made via bank transfer or online payment with a credit card.
The BUYER acknowledges and accepts this procedure.
3.4. Delivery Method and Address:
- Delivery Address: [Your Delivery Address]
- Person to Receive in Turkey: [Delivery Person]
- Billing Address: [Your Billing Address]
Delivery will be made by the SELLER through courier and/or transportation to the address specified by the BUYER. Even if the BUYER is not present at the address during delivery, the SELLER will be deemed to have fulfilled the delivery completely and accurately. Therefore, any damages arising from the BUYER receiving the product late and any expenses incurred due to the product waiting at the courier or being returned to the SELLER are the responsibility of the BUYER.
4. GENERAL PROVISIONS
4.1. The BUYER explicitly declares that they have read and understood all the information about the product(s), including the basic features, sales price, payment method, and delivery, provided on the www.harmancoffee.com website.
4.2. The SELLER is responsible for delivering the product in perfect condition, complete, in accordance with the specified qualifications in the order, along with warranty documents and user manuals.
4.3. The SELLER may inform the BUYER and obtain explicit approval to supply a different product of equal quality and price before the performance obligation arising from the contract expires.
5. RIGHT OF WITHDRAWAL
The BUYER has the right to return the product within 14 days from the delivery without using it or damaging it, based on the form in which it was received. To exercise the right of withdrawal, the BUYER must notify the SELLER by fax or email within this period and the product must be in its original unopened/unspoiled condition. The return of products with a broken or damaged original box/packaging, which has lost its resalability, will not be accepted.
6. SELLER'S RECORDS
The BUYER accepts in advance that the records of the SELLER will be valid and binding in any disputes that may arise between the parties. The records, documents, computer and voice recordings, microfilms, and microfiches of the SELLER will constitute conclusive evidence and be binding.
- Product Name: [Product Name]
- Model: [Product Model]
- Quantity: [Quantity]
- Sales Price: …………..,,,,,,,,TL (Total including VAT)
3.2. Payment Method:
Payment is made via bank transfer or online payment with a credit card.
The BUYER acknowledges and accepts this procedure.
3.4. Delivery Method and Address:
- Delivery Address: [Your Delivery Address]
- Person to Receive in Turkey: [Delivery Person]
- Billing Address: [Your Billing Address]
Delivery will be made by the SELLER through courier and/or transportation to the address specified by the BUYER. Even if the BUYER is not present at the address during delivery, the SELLER will be deemed to have fulfilled the delivery completely and accurately. Therefore, any damages arising from the BUYER receiving the product late and any expenses incurred due to the product waiting at the courier or being returned to the SELLER are the responsibility of the BUYER.
4. GENERAL PROVISIONS
4.1. The BUYER explicitly declares that they have read and understood all the information about the product(s), including the basic features, sales price, payment method, and delivery, provided on the www.harmancoffee.com website.
4.2. The SELLER is responsible for delivering the product in perfect condition, complete, in accordance with the specified qualifications in the order, along with warranty documents and user manuals.
4.3. The SELLER may inform the BUYER and obtain explicit approval to supply a different product of equal quality and price before the performance obligation arising from the contract expires.
5. RIGHT OF WITHDRAWAL
The BUYER has the right to return the product within 14 days from the delivery without using it or damaging it, based on the form in which it was received. To exercise the right of withdrawal, the BUYER must notify the SELLER by fax or email within this period and the product must be in its original unopened/unspoiled condition. The return of products with a broken or damaged original box/packaging, which has lost its resalability, will not be accepted.
6. SELLER'S RECORDS
The BUYER accepts in advance that the records of the SELLER will be valid and binding in any disputes that may arise between the parties. The records, documents, computer and voice recordings, microfilms, and microfiches of the SELLER will constitute conclusive evidence and be binding.
7. DEFAULT PROVISIONS
If either party fails to fulfill its obligations arising from this agreement, the provisions of Articles 106-108 of the Turkish Code of Obligations regarding the Debtor's Default will apply. In case of default, the party not fulfilling its obligations within the specified period without a justifiable reason will give the other party a 7-day notice to fulfill the obligation. If this obligation is fulfilled within this period, the defaulting party will be deemed in default, and the aggrieved party has the right to demand the performance of the obligation, the delivery of the goods, and/or the termination of the contract and the refund of the price.
According to Article 9(2) of the Regulation, if the SELLER is unable to fulfill the contractual obligations due to an impossibility of fulfilling the ordered product or service, the SELLER commits to notify the BUYER before the expiration of the performance obligation arising from the contract. In this case, the SELLER has the right to immediately terminate the contract, and within 10 (ten) days at the latest, return the total amount and all documents putting the BUYER under obligation.
Moreover, if it is understood for a justifiable reason that the ordered product or service cannot be supplied, the SELLER can, in accordance with the arrangement in Article 9(3) of the Regulation, supply and deliver another product or service of equal quality and price, obtaining the explicit consent of the BUYER.
If the SELLER cannot deliver the product within the specified period due to extraordinary events such as force majeure or adverse weather conditions that prevent transportation, the BUYER can choose to cancel the order or postpone the delivery period until the obstacle is eliminated.
8. RESOLUTION OF DISPUTES
In the application of this agreement, the BUYER can apply to the consumer problems arbitration committee or consumer court in the place where the product was purchased or where the BUYER resides, within the monetary limits determined by the Ministry every December. In disputes below this monetary limit, the decisions of the Consumer Arbitration Committee will bind the parties and be fulfilled according to the provisions of the Law on the Enforcement and Bankruptcy of Judgments. In disputes exceeding this monetary limit, Istanbul Consumer Courts have jurisdiction.
By confirming the order, the BUYER is deemed to have accepted all the conditions of this agreement.
If either party fails to fulfill its obligations arising from this agreement, the provisions of Articles 106-108 of the Turkish Code of Obligations regarding the Debtor's Default will apply. In case of default, the party not fulfilling its obligations within the specified period without a justifiable reason will give the other party a 7-day notice to fulfill the obligation. If this obligation is fulfilled within this period, the defaulting party will be deemed in default, and the aggrieved party has the right to demand the performance of the obligation, the delivery of the goods, and/or the termination of the contract and the refund of the price.
According to Article 9(2) of the Regulation, if the SELLER is unable to fulfill the contractual obligations due to an impossibility of fulfilling the ordered product or service, the SELLER commits to notify the BUYER before the expiration of the performance obligation arising from the contract. In this case, the SELLER has the right to immediately terminate the contract, and within 10 (ten) days at the latest, return the total amount and all documents putting the BUYER under obligation.
Moreover, if it is understood for a justifiable reason that the ordered product or service cannot be supplied, the SELLER can, in accordance with the arrangement in Article 9(3) of the Regulation, supply and deliver another product or service of equal quality and price, obtaining the explicit consent of the BUYER.
If the SELLER cannot deliver the product within the specified period due to extraordinary events such as force majeure or adverse weather conditions that prevent transportation, the BUYER can choose to cancel the order or postpone the delivery period until the obstacle is eliminated.
8. RESOLUTION OF DISPUTES
In the application of this agreement, the BUYER can apply to the consumer problems arbitration committee or consumer court in the place where the product was purchased or where the BUYER resides, within the monetary limits determined by the Ministry every December. In disputes below this monetary limit, the decisions of the Consumer Arbitration Committee will bind the parties and be fulfilled according to the provisions of the Law on the Enforcement and Bankruptcy of Judgments. In disputes exceeding this monetary limit, Istanbul Consumer Courts have jurisdiction.
By confirming the order, the BUYER is deemed to have accepted all the conditions of this agreement.
Terms of Service
Welcome to Harman Coffee! This website is operated by Harman Coffee. Throughout the site, the terms "we," "us," and "our" refer to Harman Coffee. By accessing or using our website, you engage in our service and agree to be bound by the following terms and conditions ("Terms of Service").
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose and must not violate any laws in your jurisdiction. Additionally, you must not transmit any worms, viruses, or any code of a destructive nature.
Intellectual Property
All content, logos, and other materials on this website are the property of Harman Coffee and are protected by applicable copyright and trademark laws.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content may be transferred unencrypted and agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.
Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only, and you should not rely solely on it for making decisions.
Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service without notice at any time.
Products or Services
Certain products or services may be available exclusively online. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We do not warrant that the quality of any products, services, information, or other material purchased will meet your expectations.
Accuracy of Billing and Account Information
We reserve the right to refuse any order and may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current and accurate purchase and account information.
Optional Tools
We may provide access to third-party tools, and you acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties.
Third-Party Links
Certain content, products, and services available via our service may include materials from third parties. We are not responsible for third-party websites and have no liability for any harm or damages related to transactions made in connection with them.
User Comments, Feedback, and Other Submissions
If you send specific submissions or creative ideas, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and use them.
Personal Information
Your submission of personal information is governed by our Privacy Policy.
Privacy Policy
Data Collection
We collect data for the purposes of product customization, conducting business activities, and fulfilling legal responsibilities through various methods. By using our services, you acknowledge and consent to the collection of such data.
Data Owner Rights:
As a data owner, you possess certain rights, including:
- The right to access information related to the processing of your personal data.
- The right to correct inaccuracies in your personal data.
- The right to request the deletion of your personal data.
- The right to object to the processing of your personal data.
- The right to seek compensation for damages resulting from the unlawful processing of your personal data.
Data Security
Härman Coffee Studio places a paramount emphasis on data security and employs both technical and administrative measures to safeguard the confidentiality, integrity, and availability of your personal data.
Transfer of Personal Data
Your personal data may be shared with authorized entities for specified purposes. Rest assured, stringent security measures are in place to govern the transfer of personal data to third parties, ensuring compliance with applicable data protection regulations. By utilizing our services, you implicitly agree to such data transfers in accordance with our Privacy Policy.
Errors, Inaccuracies, and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without prior notice.
Prohibited Uses
You are prohibited from using the site for any unlawful purpose, violating any laws, infringing upon intellectual property rights, or engaging in prohibited activities.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, secure, or error-free use of our service. We are not liable for any damages arising from your use of the service.
Indemnification
You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms of Service.
Severability
If any provision of these Terms of Service is determined to be unlawful or unenforceable, the unenforceable portion shall be deemed severed, and the remaining provisions shall remain in effect.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Turkey.
Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check for changes.
CONTACT INFORMATION
Trade Name: HÄRMAN COFFEE
Phone Number: +905313924895
Email: [orders@harmanstudios.co]
Physical Address: Cihangir Mah. Soğancı Sok. No:5/1, 34427 Istanbul, Turkey
VAT Number: 4571445744
