Shipping policy

Shipping

Härman Coffee Studio will on occasion offer shipping promotions with customers receiving free shipping if customers spend over a certain amount. These promotions can change without notice. 

Shipping costs are calculated at check-out. 

Härman Coffee Studio is not responsible for any shipments affected by customs, force majeure events, transfers from one carrier to another in your country, or air and ground transportation strikes or delays, nor any other extra fees, customs, or charges related to your shipment.

Returns

Customers have the right to return an order within 14 days of receiving the order. This right only applies in the case that the product and its original packaging can be returned in the same condition as when received. Return labels are not provided and customers have to return the order at their own expense. Härman Coffee Studio holds the right to additional charges if the return does not meet these criteria. If customers use their right to send back an order they should contact Härman Coffee Studio in order to get an address to send the goods to. Härman Coffee Studio has a warehouse in Istanbul / TURKEY

If an item is defective or damaged in any way on arrival, Härman Coffee Studio should be contacted within 14 days for information about compensation. Härman Coffee Studio holds the right to refuse any returns made after this timeframe.

International Orders 

EU and US orders will be considered as international orders. International orders may be subject to import duties and taxes, which will be collected upon delivery. As a customer, you will be responsible for payment of such import charges. Härman Coffee Studio is not liable for any duties or taxes associated with any orders processed by Härman Coffee Studio. 

Import charges are normally based on the item’s price, weight, dimensions, and country of origin, as well as any local taxes, duties, and fees. However, as charges vary across countries, Härman Coffee Studio advises you to contact your local customs office for further information.